The Tusla team in Donegal town have been honoured with a Gold Award for ‘Innovation in Service Delivery’ with its collaborative ‘Donegal Youth Voices Project’ in the development of the new Tusla premises in Donegal town.
The Tusla team worked closely with ‘Donegal Youth Voices’, a group of young people, who are members of the Donegal Foróige service, to deliver this winning project which highlights the importance of young people’s participation in improving the services they access.
The award was part of the Tusla – Child and Family Agency inaugural Excellence Awards which recognises examples of innovation and development across the organisation to improve experiences of Tusla services for children and families in Ireland.
The awards have been established to honour the achievements of those who have been involved in a project or service that has made a real and lasting difference to children and families in Ireland.
The project won gold as it demonstrated how innovative and collaborative thinking made a significant improvement for service users, children, and families and for staff delivering the service.
In developing this new centre children and young people were directly involved in the design and concept to create a welcoming and friendly environment for all users of the service.
They decided on the theme of the family tree and created a vibrant space with this theme reflected throughout the centre.
The new Tusla Centre in Donegal Town caters for the full range of Tusla Donegal services – Child Protection and Welfare, Fostering, Children in Care, Family Welfare Conferencing and TESS.
In addition to offices for staff, the building also has meeting rooms, interview rooms and conference room facilities as well as state-of-the-art family access rooms.
